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Discrimination is Against the Law

Parkview Medical Center complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including gender identity), political affiliation, or ability to pay. Parkview Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including gender identity), political affiliation, or ability to pay.

Parkview Medical Center:

  • Provides free interpretive services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters for hearing impaired
    • Documents read aloud by a professional for visually impaired
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Translation services through electronic format

If you need these services, please inform a hospital staff member 24 hours a day, 7 days a week to assist you. You may also contact the Patient Representative, performing the function of Civil Rights Coordinator at 719-584-4496.

If you believe that Parkview Medical Center has failed to provide these services or discriminated in on the basis of race, color, national origin, age, disability, or sex (including gender identity), political affiliation, or ability to pay, you can file a grievance with the Patient Representative by phone, fax, mail, email or in person:

  • Via Phone:      719 - 584-4496
  • Via Fax:          719-595-7571 
  • Via Mail:         Patient Representative, Parkview Medical Center, Inc. 400 West 16th Street,Pueblo, Colorado 81003
  • Via Email:       pamm@parkviewmc.com

If you need help filing a grievance, the Patient Representative is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509 HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available on the website:  http://www.hhs.gov/ocr/office/file/index.html.

Parkview Provides Language Access Services/ Interpreter Services

Ask your patient to indicate which language they speak.  The text reads, “Attention: If you speak ‘Language,’ language assistance & services are available to you free of charge.”

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.

Amharic: ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ

Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.).

French: ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitemen

 Napale: ध्यान दनु होस:्तपाइ ले नेपाल  बोल्नहन्छ भन तपाइ को  निम्त भाषा सहायता सवाहरू  नःशल्क रूपमा उपलब्ध छ । फोन गनु होसर्

Tagalong: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.

Japanese:  注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。

Cushite (Oromo): XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.

KRU (Bassa): Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ ɔ̀ -wùɖù-po-nyɔ̀ ] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ ìn m̀ gbo kpáa.

Pershine (Farsi): شما ای بر ایگان اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان

Non-discrimination

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400 West 16th Street, Pueblo, CO 81003

719.584.4000