The Patient Family Advocacy Council is seeking volunteer community members.
To utilize community members who either have been patients or had family members as patients at Parkview. This group shall:
- Provide leadership for community-based patient programs through the medical center.
- Collaborate with other communities and advocacy groups with mutual goals.
- Pave the way to teach patients how to actively engage, partner and participate in their own health care, and act as liaisons for patients with hospital staff when needed.
Volunteers must have been a patient at Parkview Medical Center or have had a family member who has been a patient at Parkview within the last 3 years.
Rules & Responsibilities
- Maintain confidentiality regarding any discussion about Parkview.
- Participation in monthly meetings.
- Engagement with medical center staff.
- Willingness to learn more about how the medical center works through visits and shadowing.
- Creating committees, both temporary and permanent, as the advocacy council grows.
- Attend conferences and webinars.
- Collaboration with other advocacy councils, both in state and nationally, to offer staff suggestions and innovative ideas.
Meetings are at Parkview. They are held monthly on second Wednesday from 7 to 9 p.m.
Becoming a Advocacy Council Member
If you are interested in joining the council, please apply.
Looking back at a successful first year
Do you have a suggestion to improve patient experiences? Let the council know your ideas and fill out the form:
In its first year, the Parkview Medical Center’s Patient Family Advocacy Council took on a variety of challenges from improving patient relations to securing the facility.
The group got to work shortly after its first meeting in July, looking to gain a better understanding of Parkview Medical Center’s operations and setting a list of goals to achieve in the coming fiscal year.
The group was able to provide feedback on discharge instructions to patients, making recommendations such as simplifying the reading level of the document, removing acronyms, redundancies and irrelevant information along with reducing the medication list to one entry.
Those changes were implemented in January.
Also in January, five members of the advocacy group attended a conference in Denver and brought back information on how to facilitate patient- and family centered care.
The council encouraged and supported the move to lock down two of the three entrances to the hospital. By March, the Greenwood Street entrance was restricted to badges and the 17th Street entrance followed suit in April.
The council provided written feedback on Parkview’s Community Needs Assessment, shadowed staff and provided feedback on mobile applications, social media and the hospital’s website.
Moving forward, the council will continue to investigate ways to improve patient care and experiences at Parkview and will look into the development of a statewide advocacy group to share successes and collaborate with other facilities in Colorado.