Kayleigh Zerr, DO

We had a virtual visit. First I was told I would receive an email to get on but no time frame for when I would receive it. Then I was called and asked if I could go through the portal but never got a message. Then I was called and said it would be a message to my phone. Why not just come up with an email with good instructions and send that email early. Even the day before?

The office staff is very rude. They don't listen to you. They cut you off. You try to call to say what you want, they put you on hold. They never answer you back. They're just very rude. The nursing staff is wonderful. And Dr. Zerr is awesome.

Medical staff are wonderful. I realize it's difficult to hire good, knowledgeable people. But one of the office ladies (I think she's new) gave me incorrect information about 2 imaging facilities in Pueblo.. a bit frustrating, but we got the exray.

Very satisfied with Doctor's visit.

I can't think of anything. It was a good visit

The provider was very good. The staff was very good. The only thing I would like to comment on is that probably, it was my fault as much as any to come in a little bit later than the time I did come in. I came in at 8:30, but that's my problem, not hers or the staffs. I think the staff was very diligent and courteous and so that was... that was great. So, I had no complaints about my visit to Dr. Zerr and the staff. Thank you. Bye bye.

Explain what the blood work was intended to reveal

Nothing I can think of. Reception was quick, medical staff is always friendly, and Dr. Zerr is excellent. Thank you!

Wouldn't change anything. Everyone is kind, caring and very professional.

No, everything is perfect.

Coffee

Cookies and coffee which is bad for you, haha

not one thing. they were friendly, on time and efficient.

I have always had very good experiences here. That's why I am still a patient. Everyone is friendly and helpful. They are efficient without seemingly rushed. I have recommended Parkview Medical Adult Medicine to friends and family and will continue to do so. Dr. Zerr is wonderful. I'm very satisfied!!

All the staff is professional and well-trained. They are also friendly.

I called in to let the Doctor know what was going on with me at that time. First thing first listen to the patient, understand that most patients know what is going on with their medical issue. Like me I have high blood pressure and have been dealing with it for years. So Stop and Listen to the patient, not everything is an ER visit if we have dealt with the issue for sometime.

Dr. Zerr and her staff provide me with a excellence and friendly visit, and I had seen my health improve with her routine, routinely visiting me until I was able to stabilize, at probably twice year. I would think we would be meeting now. Very, very competent, capable, friendly person. I highly recommend Dr. Zerr for anyone, particularly for people who have ongoing illnesses and need monitoring.

They were all very polite, and nice, and listened to me.

Best doctor ever!

First ever secure medical phone appointment with primary care physician,and it was perfect.

Overall, it was really a good visit and she's, she's always done well, and she's kept a good chart on me and I didn't have my stuff filled out and the nurse help me fill it out because my eyes are not as good as it should be. And I couldn't can't read this stuff myself as well. So that was another good thing that happened. The, the physician didn't answer many of my questions and sometimes I didn't ask enough questions probably about certain things I'd like to, I wanted to know about my health and some of the issues I have. So it wasn't her fault, my fault, but overall I think it was a it was a good visit and she did the right thing and so did the nurse and I commend. Both of those. Thank you.

Great visit

This scheduled visit to Dr, Zerr was textbook including the pre-visit TSH blood draw. Results were uploaded to my PVH health portal prior to Dr. Zerr's scheduled appointment. Dr, Zerr is a very competent medical professional.

Dr. Zerr not only listens to my problems, she really tries to help me.

I can't think of any way to make an improvement.