Charles W. Stout, MD

I've always been treated very good.

Since the waiting area is larger, staff need to be more visible and louder when calling for you. The large partition seems to be blocking the waiting folks. So staff needs to walk past this partition so that they are more visible. Everything else was great!

Keep up the great work ?

I had a good visit, no changes are necessary.

This was my first time at a cardiology office and I was very impressed. The admin staff were courteous, friendly and thorough. Clinical staff was very professional and thorough as well. Docs were awesome, they took time to listen to me and were very nice. Good job guys.

Actually, what we only saw Phoebe, but I don't think we need to see Dr. Stout because she really took care of everything that we needed to know. And we felt like she listened and we got a lot of valuable information from her, as well. Thank you.

It was a very smooth visit can't think of anything to change at this time

move your offices closer to town

No complaints everyone was awesome

I had a couple of health related questions I wish I could have thought of during my visit but none the less, Dr. Stout was very through in his evaluation & the nurses who assisted were outstanding.

Could follow up a little better. I didn't get my monitor ordered and I had to follow up on some things on the phone. I just felt like the ball got dropped by the staff somewhere.

Dina, Phebe Golden and Dr Stout are a great team, I feel in good hands. The whole office should have catered lunches to keep everyone happy.

Doc seemed rushed

The front desk people really need some additional help. The phones ring nonstop. They were continually answering the phone, asking the person to hold, and then doing the same for the next call and the next call, to no fault of their own. They seem understaffed, they're very busy. But that being said, they were all very professional.

Interrigation results did not include a specific history that allowed me to know if I had an A-Fib event on July 5th.

The staff was nice & very professional! Dr stout explains & is considerate! Took care. of my mom!Thanks to everyone!!

It was very good. I do not know of anything that could have made it better.

Send insurance referral sooner

No problem experienced. Dr. Stout and team are great!

Donuts

Everything was great. Dr. Stout is a wonderful doctor.

Not require mask wearing. It should be optional.

Not have me come in early when they already have my info.

Dr. Stout and Deana are phenomenal. I absolutely respect him and his opinions!

I was very satisfied with my visit.

Although the Dr. and I discussed what to expect as I aged into my senior years, I would have liked his suggestions about dietary changes that could help me be as healthy as possible. A referral might have helped. There never is enough time in an appointment!!!

The physician's assistant came in and was going to see me and I did not like that. When I go to Dr. Stout I wait 2 or 3 months to see him and I want to see him. So their office was okay with that and the physician's assistant left and Dr. Stout came in. I like that a lot because I do not want to see a physician's assistant, a nurse practitioner, whoever. I want to see the doctor himself. Thank you.

This office is wonderful. They are on time and so friendly

Well, when I first walked into the door to be checked in, the girl was too busy looking at her cellphone, texting back and forth. And I was standing there, waiting and waiting and waiting. And this is the very first girl as you just walk in. They're not personable. They're rude. And trying to get calls back, callbacks for questions that I've called in for, it... either I don't get them or it takes days to get them.

I wish I had not been a pain in the butt coming out of anesthesia not knowing what I was doing. Thanks for your staff for understanding.

I had a long wait time but I understand some days are like that. In the past, the wait times have been minimal.

Okay, my experience with them has always been great. They're right on time. They listen to what I have to say. They answer questions fully and I would I wouldn't go anywhere else but there.

Completely satisfied

I was pleased with everything. The new larger waiting area was nice.

To have been given the correct info initially when setting up my Telehealth virtual appointment. I was sent no Zoom meeting link only a link to set up a patient account, so there was confusion before actually seeing Dr. Stout.

Have access to the history I provided online.

No issues

The lady that checked me in was either terrible sleepy or not feeling well. She was barely able to keep from yawning and keeping her eyes open. Hopefully she was okay.

Waiting for authorization on ultrasound.

Girls at front desk could be friendlier and more professional in checking patients in.

If we do the e-checkin, explain why we need to come early for check in.

It's good as is.

Thank you very much

Make an easy way to enter building.

Nothing it is always a good experience and always leave feeling goo

Better access to building,

No mask

I did not see the doctor on that day. I canceled my appointment. I am seeing a physician in Denver.

Love Dr. stout and his assistant. Staff very friendly. New entrance area is really nice

The check out person was a bit distracted. But, she was ultimately helpful. I have been a patient with Pueblo Cardiology for 10 years they have always been very helpful and I would recommend them to anyone in need.

When I called in after the appointment to clarify something the support staff did not return my call.

Nothing. Have always been treated with respect and the staff always tries to meet with your questions .

I was squeezed in so was lucky to get the appt

Are the mask necessary.

Automatic door into the office. Hard with a wheelchair.

Provide coffee and doughnuts ? LOL ?

Have less paperwork.

I'd like them to listen better to the patients. Thank you.

The visit was very good so , nothing.

A shorter wait time

was very professional.

Maybe having a written summary covering the items in this first meeting since it is a standard report.

No improvements necessary. I was brought in to the office at precisely the scheduled time and, after questions were answered, my stiches were removed. Overall, calls in to the various offices of the Cardiac Care Unit all get routed through the front line workers. Getting contact with the nurse/etc. that called me has rarely worked, prompting delays.

Nothing keep up the great work.

My appointment was over Zoom and the provider had a difficult time hearing me. I use all sorts of video conference programs including Zoom all the time and have no difficulty being heard, so perhaps the sound set-up wasn't adequate on their end.

Not to have to wear a mask which doesn't protect you from the China virus.

Everything was good. Everyone very helpful.

Everything else is good.

I would like a response back sooner from the doctor, as to what he found out on my EKG. I'm waiting for results on my EKG, and I haven't gotten them yet. Thank you.

I felt that he's very knowledgeable. He's very personable. I love him to death because he was very honest with me and I wouldn't have any other doctor.

Get rid of the masks to hard to breathe

Nothing - everything was very professional and caring. Thank you.