Charles W. Stout, MD

was very professional.

Maybe having a written summary covering the items in this first meeting since it is a standard report.

No improvements necessary. I was brought in to the office at precisely the scheduled time and, after questions were answered, my stiches were removed. Overall, calls in to the various offices of the Cardiac Care Unit all get routed through the front line workers. Getting contact with the nurse/etc. that called me has rarely worked, prompting delays.

Nothing keep up the great work.

My appointment was over Zoom and the provider had a difficult time hearing me. I use all sorts of video conference programs including Zoom all the time and have no difficulty being heard, so perhaps the sound set-up wasn't adequate on their end.

Not to have to wear a mask which doesn't protect you from the China virus.

Everything was good. Everyone very helpful.

Everything else is good.

I would like a response back sooner from the doctor, as to what he found out on my EKG. I'm waiting for results on my EKG, and I haven't gotten them yet. Thank you.

I felt that he's very knowledgeable. He's very personable. I love him to death because he was very honest with me and I wouldn't have any other doctor.

Get rid of the masks to hard to breathe

Nothing - everything was very professional and caring. Thank you.

Yeah, I was the doctor told me to stay there until 5:30. I stayed there and I had a, I was trying to I brought my own ride, I wanted to drive myself home, and wound up friends of mine and her husband is disabled she had to come and get me. So that's complaint I got. Bye.

Staff very respectful and professional.

The only thing they need improving is the wait time. That's it.

Nothing. They are very organized and super friendly.

Nothing. It was perfect. Timely, friendly, professional, and helpful.

I am satisfied with my visit.

Good visit staff always friendly and helpful

All was well, I have no recommendations.

Dr was running behind on schedule BUT I know he ensures patient understands all that is going on. I have no complaints I too have asked questions to make sure I understood all his statements.

More smiles at the front desk ;)

I was very impressed with the professionalism of the office and I was into especially impressed with Dr. Stout. He was very patient and very plain spoken and made sure, I understand everything that went on.

Get RID OF THE MASK ?? it will make it more personal as you can see there FACE & SMILE

I don't know a thing. Very professional group

Nothing I can think of.

Give me time to fill out paperwork before calling me in.

I have had a lot of difficulties in the past with surgeons. Dr. Stout has won my trust. He's great!

Everything went very smoothly

Visit was very good and all aspects of the visit were good from the check-in staff to the nurse and doctor to the final check-out!

I had been hospitalized about 4 weeks earlier and the hospital hadn't sent my test results or notified the doctor before my visit. It would have been helpful if they had.

Nothing, everyone and everything was a great visit!!

Dr. Stout and associated staff are terrific helping me stay healthy in the "heart" department. I would (and will) recommend them to everyone I know who needs "cardiological" care......

The automatic temperature machine does not do well with short people.

I cannot think of one thing that could have been done better.

I was forgotten and sat for 45 minutes in the waiting room. Everyone was apologetic

Yeah your staff is fantastic, they are very good from the ones that check you in to the nurse the checks you out, to everyone the doctor's fantastic. I wouldn't go anywhere else.

The video TV like program with nutrition and health info to watch while waiting (we were early because of distance) had some good stuff BUT kept cutting and going to something else as soon as you realized it was valuable and started watching closely. A trivial matter I realize but quite frustrating. Just turning it off would be better than the jumping around. Why have it IF you dont want people to watch it and learn something.

Provide better parking.

Absolutely nothing.

Can't think of anything.

They were very good and very helpful with all the information I needed and took care of me very well. I enjoyed going to there even if I for a bad reason, okay, I am sick, and I don't really want to be there, but I have no choice. Okay. Goodbye.

Nice group of people...pleasant, respectful, helpful

Dr stout was very helpful explaining the ins and outs about the watchman. We appreciate it very much ch.

A prescription was sent to my pharmacy without knowing the cost, I discovered that I could get a generic med at no cost, the one prescribed was $131 I am on a fixed income and don't have a lot of spare money!

The doctor seemed very busy there seemed to be lots of patients in and out of your clinic I had a long wait. The doctor did take time with me and explained my health issues. His nurse was very caring.

Nothing. Pacemaker staff, nurse, and doctor were helpful, informative, and efficient.

Nothing. Easy, professional and friendly.

If you had scheduled the ultrasound prior to the day of the surgery, that would have been a big help.

I waited about 30 or 40 minutes before I was brought back to the room and several people who arrived after me were brought in before me which may be understandable, but I made an early morning appointment so I could get in and out quickly and that was not the case. But other than that, I had a great experience.

It was great. Thank you

I have always, always, always trust the Dr. Stout. I would say he saved my life. He talked to me. He doesn't talk down to me. You makes everything very understandable for a lay person. Never had any trouble with staff. Never had any trouble with Parkview Hospital either.

nothing I can think!! Great visit!

There could not be any Improvement as far as I'm concerned Dr. Stout is excellent. His staff is friendly and excellence and everything. They do everyone is very caring very polite. I couldn't ask for a better experience with them with Dr. Stout and his staff.

everything was good

Everything was great

I think my visit went very well. I wouldn't change anything.

I was completely satisfied with the staff and with everybody there. I thought they were courteous and really nice and I can't no complaints. Thank you very much.

can't think of anything that could be done differently. All personnel were polite, knowledgeable and ready to be of help. Dr. Stout is the professional that physicians should be.

Nothing, they did a superb job. Everyone was extremely pleasant. They were running behind (slightly) and the first thing the nurse did after calling me to come back to the exam room was apologize for my wait.

To have someone to open doors that do not have a handicap entry. Especially if they are in a wheelchair or using a walker!

The doctor asked me to schedule a follow-up appointment in 6 months, but at reception I was told the schedule for August isn't available yet. I was told that they will call me in March sometime to schedule that appointment. While waiting for my appointment, I heard several other patients being told the same thing. I don't understand why if the doctors find 6-month follow-up appointments to be necessary that the office can't schedule them there and then.

Nothing it went great good people

the only complaint i had was that it took 20 minutes to get into the office which ended up making me late for another appointment that I had over in the Parkview imaging department But other than that whole visit was great and Dr. Stout was really helpful and very informative. Thank you.

I can't think of anything.