Jimmy Giang, DO

I was very pleased with staff and Dr Giang. He asked if I wanted to proceed with him or someone else, my reply was you explained everything fully, your staff was great (even shorthanded) and Dr was kind, courteous and went through all my history on computer as well as what happened to me, what the CT scan showed and how we're getting from now to finish as well as what I have to do while we're waiting.

The customer service was exquisite. Y'all couldn't have done anything any more perfect. The representative, the customer service at the front window, was wonderful. I got lost and the receptionist was so nice to me. I called so many times and she was so nice and so customer service respectful, professional, so was my provider. He was very knowledgeable, very professional. He was very courteous and so was the receptionist and they're going to call me back with another appointment to actually do the procedure. They answered my questions. They were so nice. They said thank you. They said you're welcome. They were very courteous. I love them. I was so happy. I was giggling, I was ecstatic. I was so excited throughout the appointment and even after the appointment I couldn't help myself, I just was all smiles and giddy. They are just the best gastroenterology clinic

THE DR WAS VERY PERSONABLE, PATIENT AND FANTASTIC!!!

I was very impressed by the doctor and his staff

Yes, first of all, the doctor's name is pronounce, pronounced James, not the way you pronounce. It's beginning of this recording. He's for normal. He listens really well. I had some major, internal bleeding problems when I went to him a text to, in no time and I really trust in Parkview is fortunate to have him as part of their organization.

Update your website. The office address I had from there was not correct and I had to go down 2 floors to find the correct office.

I actually enjoyed meeting Dr. Giang and feel confident that he will give me the best treatment available and in a pleasant manner.

The. Scheduling of this appointment. Let me to believe that I was going to have a colonoscopy on this day which was a consultation and not the actual colonoscopy. And we got that straightened out and I'm very pleased and I'm very happy with treatment with this office and the doctor thank you.

It was a great experience, that is for a doctor appointment.

I did not need two automated appt confirmations (which I responded to to confirm)and 1 more call the day before to again ask for confirmation . Thought there was possibly a change I needed to closely pay attention to.

It would have been really nice if my provider would have known the results for my test I had done on March 23rd. Now I have to wait longer to find out what's going to happen or go on with the results. I had to tell him what the results were.

I think overall, they are wonderful people in that office and they did a very good job. Thank you.

All was good

Everything was good!

This group of professionals (Dr. Giang and his staff) always make me and my spouse feel like family! VERY PROFESSIONAL AND LISTENS TO EVERYTHING WE SAID AND OUR CONCERNS! This also includes the staff at the lab.

Every thing was great.

To improve is to have a interpreter in Spanish, please.

Everything was done very well.

Dr Giang, Janelle and Irene were all very professional, caring and helpful.

Yes, the staff, the doctor was very respectful, they knew what they were doing and I would recommend them again.

Visit could not have been any better

Clinical staff professional and courteous. Dr. very interested in my condition, professional and caring.

The entire staff here is absolutely amazing!!! Dr Giang is top notch!!!

I was supposed to get a call from the scheduler to schedule my colonoscopy and I have not got that call to get it scheduled yet. And that's the only thing, everything else was great.

Well, we tried to tell our family and friends about the doctor. In fact, my wife has a very serious problem and try to get into the doctor and can't get in for 3 months. So your survey about telling someone isn't really doing any good. Thank you.

Provide a zoom link earlier if possible. Besides that, nothing.

Nothing really, it went smooth. I was scheduled for an in person meeting but then it got changed to over the phone. This wasn't a problem because it got fixed really quick and I didn't have to get pushed back, it was the same time and date. For that I am grateful.

It was all good. No complaints.

Provider and staff were excellent. They were all informative, pleasant, knowledgeable and helpful in my health care. Thank you.

Nothing, all was fine.

In person visit. Someday after covid.

I just wanted to say Dr. Giang is always incredible and so is the office staff. The only thing I would have liked better is being able to see him in person, but I realized with the coronavirus that's not possible. So he did an incredible job over the phone.

Having a referral physician's medical history forwarded before the office calls.

The appointment was a phone conversation and we did not experience anything with the staff at all. The doctor was quite responsive to our questions and that's about all I can say.

As this visit was a tele visit, I don't think there is any way to improve the experience

Not a thing. This was my first meeting with Dr. Giang & it was by phone, per mutual agreement. He listened extremely well, his competence was apparent in discussing possible diagnosis & recommended next steps, and his personal warmth & concern were well communicated in his voice and questions.

Maybe you could have checked in advance to see if you had all of the information such as the MRI information. also you could have advised me of how tele-health works. So I wasn't sitting there for 10 minutes waiting for my appointment, which no one ever called me. And maybe someone could have been concerned enough to listen to my concerns.

Just was my first visit I really couldn't say right now what needs to be improved but I will be back to see you guys again thank you

To me nothing. The staff and the Dr. was so kind and friendly. Don't see that to often any more. So glad I was recommended to them.

Nothing, it all went perfectly.