Joseph W. Castelli, MD, FACOG

For the Doctor to go over tests and previous exams

Just more information for care. Also an understanding around covid vaccine and offering good and bad sides to it instead of just saying that the cdc recommends.

Dr. Castelli's "nurse" seemed put out to have to call me, was not interested in answering my questions, and acted like she had no idea what my issues were even though I had explained them to the receptionist and tech.

Nothing. It was great.

Nothing. Always a good visit.

Everyone that I came in contact with at this office was friendly and knowledgeable.

This office has ALWAYS taken good care of me and my health. I wouldn't change a thing

I just felt that they were very unfriendly and acted like that. I was not important to them.

Better instruction on to come in or call first.

My previous doctor also listened to my heart, checked my thyroid, etc. in addition to the pelvic and breast exam. Dr. Castelli only completes a pelvic and breast exam.

Nothing, this was a great experience. Everyone was friendly and helpful.

Provider could review my previous medical history before my appointment.

Nothing, this office is wonderful

Nothing. Everything was clean and everyone was really nice and polite.

Provide information about procedures being done before appointment

Dr. Castelli and nurse Mary are absolutely awesome! it was a very comfortable experience

It was all really good.

Everything with my visit this time was great. Quick, easy, and no stress

Everything excellent!

Less wait time. They were about 30 minutes past appointment time, but apologized and gave excellent service.

I feel like the staff was very friendly and welcoming especially with all the Covid procedures. I would say one thing that could be better is explaining what the next appointments look like and then just more training for the front desk person. She was new and I was very patience with her, but the person that was training her was not very patience with her and that made me feel bad for her.

experience was good

Nothing. Dr. Castelli, his nurse Mary and all the staff are wonderful. I feel blessed to be a patient there.

Every one was great and professional.

Nothing at all. Always a great experience when I go there.

the phone system was down

Dr. Castelli and Mary are absolutely wonderful and I would recommend anyone to them.

Waited to be seen then felt like the doctor a s nurse were rushed to get out of there. They were very nice when visiting with me then seems like they were in a hurry.

This staff was a very professional. Mary Dr. Castelli's the nurse was absolutely wonderful. She was prompt and professional, but Dr. Castelli was on time. He answered our questions. My daughter was very young and nervous about her first exam and he gave her all the information. He walked her through it and he made sure she was had knowledge and left there feeling confident and had all the information she needed. I would highly recommend is doctor.

The lady at the first window at the front desk is always rude, whether it's on the phone or in person. She has no compassion and I do my best to avoid having to deal with her, but I was forced to check out with her this time and it was a terrible experience as always. I don't know her name because she covered her name on her badge with a sticker.

I had a very unpleasant interaction with the receptionist. I was unaware of the new check in from your car policy and went into the office. I was looked at like an alien and was told to go to my car and check in from there. When I called and explained that I didn't know about it I was told "well, there are signs on the door." There have always been signs on the door, but pregnant patients were allowed to check in and wait in the office, so I didn't think they were relevant. I would have appreciated a phone call to tell me about the new policy instead of having someone be rude to me and dismiss it. If policies change it would be nice to know so I can be compliant with those policies.

Honestly nothing. I thought everything was very organized and smooth even with covid precautions.

Can't think of any improvements needed at this time. Thanks!

Extra precautions taken during my Covid visit. Felt safe.

My visit was fine, no improvement necessary.

Everyone was very helpful. I had a great experience. My only critique is my appointment was at 1:40, and I didn't get called into the clinic until 1:50 almost 1:55.

There is nothing to improve. Dr. C and his staff are friendly, efficient, knowledgeable and professional.

It was a quick, thorough visit. They actually took me back before my scheduled time. Dr Castelli's nurse was thorough going over my medical chart and history. Dr Castelli answered all of my questions and concerns and I always appreciate his kind and caring demeanor, as well as his nurse.

Receptionist wasn't overly friendly or welcoming

Visit was perfect!

Nothing. I have always had great experiences at Associates in Women's Health Care.

If you say your going to send in an order that day, then actually do it that day.

I wouldn't change a thing

It makes it more comfortable for me if the nurse would introduce herself to me.