Joseph W. Castelli, MD, FACOG

I was pleased with the professional way I was treated

Dr needs to spend more time with patient and listen to all issues regardless if he is running behind. I didn't feel like I was able to get my questions answered properly.

Dr. Castelli and his MA are incredible. The front office ladies/secretaries have been extremely rude the three times I have had to interact with them. The lady closest to the front door has always had a "hate my job" attitude and seems annoyed with patients.

This appointment went really well and I don't have any suggestions. I gave an 8 for clinical staff as a whole, which was being generous, because of previous appointments and interactions that have frankly left me disappointed and unimpressed with them. However, Dr. Castelli is top notch and I would recommend him in a heartbeat to any of my friends or family - and indeed have. It is more important for me to have a doctor that I like, trust, and enjoy interacting with than a rude receptionist or a self absorbed ultrasound technician.

I had to wait 50 minutes before I was seen by the doctor.

NOTHING EVERYONE IS AMAZING!

Don't require masks!!!

Double check to make sure all testing was done before they disposed of my urine sample.

I think it would be better if the doctor actually listened and performed the correct test and did not give us a referral to someone who was completely unrelated and not able to help us with our conditions. I think that he needs to listen better, the staff themselves are fine, but Dr. Castelli is just unacceptable.

Nothing at this time. This is a great practice!

Absolutely the best provider! All staff in the office are excellent!

I wish he would have asked me if I had any problems for the past year and a half and he didn't, and I forgot to tell him that I have had a problem with pains in my abdomen. That's all.

No improvement needed.

Less wait time

Nothing. I always feel valued, respected and supported when I see Dr. Castelli.

Everything was great!

Nothing. Everyone was kind caring compassionate.

Did not realize lab was in the office and that I did not have to go somewhere else to get lab work drawn.

Dr Castelli is one of the best doctors. He is very knowledgeable and also personable. I wouldn't go anywhere else

They were all very super friendly. But they could have spent more time on background history.

I didn't like having a man take care of me - but I had to go back to work

Nothing everything was great

My interaction with one of the receptionist felt dismissive and insensitive.

Didn't get to talk to the doctor..

I was perfectly taken care of.

Warmer exam rooms.

Maybe improve medical records being read before seeing patient.

Everyone was so helpful, the doctor was awesome and we didn't have to wait long to get in to see the doctor, although it may have been the day we went on but because of the staff I will definitely be coming back!

Great experience! The front office staff in the past has not been friendly, but yesterday they were very outgoing and have definitely improved tremendously with customer service!

Nothing it was all great

Nothing at this visit. They take excellent care of me.

Thank you to being so nice and respectful to myself.

Well, my experience was excellent, as usual. They are very well organized and polite and answered questions and made space in the office so that everybody was comfortable. It's always been a very good experience in Dr. Castelli's office. Thank you very much.

For the Doctor to go over tests and previous exams

Just more information for care. Also an understanding around covid vaccine and offering good and bad sides to it instead of just saying that the cdc recommends.

Dr. Castelli's "nurse" seemed put out to have to call me, was not interested in answering my questions, and acted like she had no idea what my issues were even though I had explained them to the receptionist and tech.

Nothing. It was great.

Nothing. Always a good visit.

Everyone that I came in contact with at this office was friendly and knowledgeable.

This office has ALWAYS taken good care of me and my health. I wouldn't change a thing

I just felt that they were very unfriendly and acted like that. I was not important to them.

Better instruction on to come in or call first.