Natalie Mosley, DO, FACOS

Nothing at all, they are the best so understanding ??

No improvement necessary when already there is an excellent rating!!!

It was a vary good experience

Everything met my expectations

How do you improve on something that appears to be running well?

read up on problems with prostate and bladder

Good job

I can't really think of anything you could have done to improve our visit. We received excellent care. Thank you.

I am a new patient of Dr. Mosley's and she made me feel at ease which helped a great deal.

Nothing thank you everyone was nice

Dump the darn masks.

Why did it take 5 months to get my appointment?

The staff and the Doctor are absolutely amazing.

It was fine as usual. Dr. Mosley is very helpful with my urology issues and is a great doctor! Thanks

Nothing. Natalie treats me like family. She has taken good care of me for years.

I wouldn't want to change anything

Nothing; Dr. Mosley was great and the time she spent was quality.

I'm not sure you can improve on the current customer care. EXCELLENT HEALTH CARE.

Not sure at this time. It was my first visit with this provider, and I was impressed with the attention provided.

I can not use the medication recommended because it clashes with my heart medication (Which she said it would not.) upon calling her to tell her it was the 2nd medication (Tambacor) on the brochure that came with the medication, She ordered another one to take with the first. Both meds were rejected by Optum RX. There fore I am not taking any meds. I will just deal with my problem. But I loved Dr. Mosley.

My experience was fine with this visit.

Yeah, she did pretty good. So, you know, so it's been a while. I don't remember. I can't remember anyway. Yeah, that's it.

Very happy with my visit from the check in staff, the medical assistants and nurses and Dr. Mosley. Nothing to improve

I see no issues in this regard.

Yes, I love Dr.Mosley she is absolutely an amazing doctor as far as well referred my son to her, and I would refer anybody. I could to hurt if they needed it. She and her staff are wonderful and professional and really care about how we are as a patient. Thanks. Bye.

The girl at the check up check in desk was very nice. But the girl who brought us back to the room, took our medical information, recorded my mom's meds, was very rude, hateful, short. And furthermore, I gave her a complete list of my mom's medicine, and she totally messed it up. When I checked out of course, they gave me a printout and it's wrong. Everything's wrong on it. She definitely does not deserve to work there. I'm sorry, and I would like to talk to someone about it.

Scheduled a return sooner than 2 months. This may be done I guess, if my urine culture is positive. Not sure.

Was a little too busy. The wait time was long, before seeing Dr. Mosley, but it was worth the wait!

Dr. Mosley is absolutely a great Doctor. Great staff. Great nurses. Great assistants, and the whole entire experience is as good as can be.

I can't think of anything for improvement all is extremely good.

Cut down the wait time.

Everything was done great, this is a great practice. Dr. Mosley and her staff have always taken great care of me. I would highly recommend her. A+

Dr Mosley and her staff are excellent. Great bedside manner, great customer service. I've recommended them to several people.

Not much super friendly we great Professional attitude made it uncomfortable situation seems smooth.

Nothing Dr Mosley is my hero Love her and her staff

Eliminate the masks! They have been proven to not prevent the spread of COVID, especially the ones worn by patients and do staff.

Dr Mosley and her team are A-1, could not ask for better

Nothing, this visit was fast, efficient, and very professional. Staff was very helpful, friendly and knowledgeable. Keep up the good work.

Nothing it was fabulous

Everyone was great thanks!

get an office with better PARKING FACILITIES

Perhaps less waiting time to be seen

Friendly, knowledgeable staff.

A patient waiting would pull down their mask and no one asked them to keep it on.

Nothing, they were fast and efficient and made me feel comfortable.

I felt stressed. My own fault, I am sure. Think I will be better at my next appointment.

I was most pleased with the over all experience and appointment.

Have more time with the doctor.

A medical assistant was using a digital wrist blood pressure monitor that was totally inaccurate. I had the doctor, via a nurse, repeat the blood pressure with a standard sphygmomanometer of which produced my normal blood pressure.

Nothing, everything was perfect!

I think they did a good job and thanks for everything. Yes, they were great. Thanks for everything.

Sometimes, there were so many things happening at once, I felt I didn't know what was going on. So I wish that someone had had a moment to sit down with me for five minutes straight and explain the entire situation, as opposed to finding out random info from random people at random times and trying to fit it all together.

I would like to have kept my brother in the hospital. He needs to be there. Thank you.

Too hard to access information from the doctor, had to make a special appointment with someone who, I had trouble getting into the office. So she may us come back again.

Nothing my experience is always good! Staff is pleasant and attentive.

Everyone did everything right with kindness and efficiency. They are all great!

It is sometimes difficult to find handicap parking with ramp access in the Parkwest parking lot.

The health care staff, especially the lady up front, all three of them had COVID the week before, but the lady up front that was taking my paperwork and all that and checking me in, was blowing her nose then tried to hand me a pen and that's just disgusting, and I think that the CDC is wrong. I know you guys do what you want, but the staff was, you know, the rest of the staff was fine. It was the lady at the front desk, was very sick and she shouldn't have been at work.

Everything was perfect.

Have no control over mask mandates, but i really miss seeing Peoples smiles...

Meet Dr. Mosley in person.

I can't think of any thing that could be better.

Everything was just fine

There is nothing that would bet my experience this provider.

Nothing. My visit was great as always.

Not one thing, Dr. Mosley is definitely a caring concerned person. ??

Everything was great; can't think of improvement concerning my appointment.

Nothing! Everything was wonderful!

This staff and Dr. Mosley did a wonderful job. My only wish is that I could have gotten in sooner and had to go. Of course I realize with covid. So it was a very good experience. Thank you.

Nobody's perfect

I don't feel like anything could've been dove any better! Dr. Mosley is amazing. Explaining things in such an easy way, being down to earth, easy going and congenial attitude! So professional and likable at the same time! More Dr's should take notes from her and her staff.

Dr. Mosley very caring and showed concern for my current and future treatments for my stage 2 cancer.

Everything was great!!

Feel a little rushed during the visit. Time was of the very essence as I know this office has a lot of new patients due to a local provider who is closing his practice next month. So grateful for Dr. Mosley as she does a great job and I have confidence in her.

The clinic has great team effort to serve each client with excellence and efficiency. Their recommendations saved me a lot of time and money. I appreciate all the staff!

when I was notified that a RX was sent to the pharmacy and I asked for the name of the medication and dose there appeared to be some reluctance. I am a nurse so I would understand what the medication was. The more information a patient has the better the compliance.

Smiled

When my wife called to ask some questions, the front office was extremely rude.

My experience in this office was extremely terrific. All the staff was very helpful and kind. I look forward to them handling my health care.

The office staff is mostly really kind. What I wanted was maybe a little bit more time to have things explained to me, and to be able to ask questions. It felt very rushed and like she was in and out of the room very quickly.

Just make sure that Dr Mosley never leaves again. She is the best. Several friends that I have referred to her absolutely love her.

I'm completely satisfied with their service.

I think the doctor and staff are friendly, but I had to wait more than a half an hour in my room after everything was done. And I was just waiting for the doctor.

Let me know that burning and pain were common the next day post procedure

I love Dr. Mosley, but I think that her staff is not the greatest I have this is yet another time where I've had a problem with the staff not scheduling my ultrasound. I was supposed to have an ultrasound scheduled by them prior to my appointment and somebody forgot. And when they called to confirm my appointment, they realize they had forgotten. So I had to reschedule my appointment. Anyway. Just seems like seems like the staff is not up to date on how to get things medical testing, especially ultrasound. Scheduled on time and in an appropriate time before the doctor's visits, that's all.

I had a televisit. It went very well, I can't comment on the office staff but I found Dr.Mosley To be an excellent listener, reassuring, knowledgeable, professional, and answered all my questions. This was a first time visit but I feel very comfortable in retaining her as my current urologist. Thank you, Dr. Natalie Mosley!

Maybe a little more show & tell on self cath. All and all, it was a good visit. No complaints.

I came in with an infection and she gave me a solution, but I didn't know the questions to ask. And so now I'm full of questions because It's such a complex situation.

Dr Mosley sat down and discussed everything with me to where I understand. She was very professional. Would recommend

This office is very efficient and professional as well as considered.

Waited 30 minutes to get into the inner office. Then waited another 40 minutes before I saw the doctor. My time is valuable too.

nothing really.This provider is always professional and the staff is always helpful. and efficient.

I was very, very happy with all the services that the doctor gave me, they're always been very polite, very thorough, and the staff is wonderful. That's why I keep coming back. She knows what's wrong with me, and I trust her. And the staff is just wonderful. Thank you.

Great doctor and staff

Sometimes it takes too long to get them an appointment.

Very friendly and helpful

Waited over 3 months for an appointment.

All was fine

Nothing, I felt very comfortable and more positive when I left!

Nothing it was great

I been with Dr. Mosley for about 6 years. Pretty trying times difficult times, you know, sickness and and now I feel great. My PSA is great and but I'm moving out of state so I informed her that I would have to find you another urologist in California, which made us both sad, but I love the time with her and then God blessed me and then God bless her for the for a future. Thank you.

do not have any suggestions , everything went well

I don't think you could improve on anything. Everything was wonderful.

you the role adjusted requires a given sample. And most of us go to a urologist have trouble voiding uterine. so we can plan ahead and in my case it's unpredictable so I wish they could be away when I checked in if my appointment is flagged I can start working on a urine sample. Then wait whatever it takes to see the doctor. Sometimes it takes 10 - 15 min. to collect enough specimen. And sometimes I'm dying physically holding myself to keep from urinating in my diaper. So if I can get this done right at the very beginning it would make things easier on me. All that in mind Dr. Mosley is the most considerate professional medical provider I have ever visited. As a male I'm very sensitive to these issues and Dr. Mosley has a special gift of understanding and communicating without making me feel awkward or embarrassed. My sincerest thanks to her.

I would try to give a better picture of how this effects my every day to day feelingsl