Natalie Mosley, DO, FACOS

Nothing it was great!

The receptionist could have been friendlier, she was short and abrupt, somewhat rude upon me approaching to check in.

Anesthesiologist did not tell me that Propofol was not being used even though I mentioned it.

Serve coffee and doughnuts ?? LOL!! I don't think you could improve my experience better than you have! Thank You!!????

everything was just great. I just wish it was in Canon City so i wouldn't have to drive to Pueblo

More pleasant and caring office staff.

There's nothing that could be done to better my visit. Everything is great, staff and Dr.are all fantastic.

Your service was awesome.

I had to wait for 50 minutes in the exam room before Dr. Moseley came in. I was ready to leave when I saw Dr. Moseley at a desk typing. I like Dr. Moseley as my physician but do not like to wait a long period of time before being seen.

Everyone on the staff was very competent and answered my questions and my concerns, however they were running over 45 minutes late, that is my only complaint.

Everything was fine!

I wouldn't change a thing!

I'm still waiting for t having my procedure schedule. So that would be the only thing. Thanks.

Dr.Mosley,to me,I feel she really knows what she is doing.I know I'm better now than when I saw her the first time.Thats what it's all about.

It's not that complaint but it's just awfully hard to get an appointment with her. She is so popular and it's just difficult to get an appointment sometimes.

I am totally satisfy with their service.

Dr Mosley was incredible! She's knowledgeable and thorough. She exceeded my expectations.

Formerly, the scheduling person was quite rude.

All 10s

She is very very professional. I appreciate Dr. Mosley. Thank you.

As a fist time patient with a urinary issue, it took a Long time to get in. I called in mid Jan and only apt was April 12th. Thankfully my symptoms stopped approx Feb 20 or so.

Very friendly.

Your office is great Dr. Moseley is great. I have never ever had a complaint about her. She's been wonderful from when she first got there, office staff was great to and friendly. There is nothing you could do to improve. Thank you, and have a good day. Bye. Bye.

I cannot think of anything Dr. Mosley (or her staff) could have done better!

The visit was good. Can't say anything to improve it.

I love Natalie. She and he crew are always thorough polite and respectful. Natalie has helped through some tough medical issues. She always provided excellent care and she took care of me. I appreciate her professionalism and care.

This was the first time with dr Mosley. She was awesome and I hope I will have many years with her.

No one ever showed up or called me about home health care, about the lady coming out. So my answer is no to everything 'cuz I never saw the person or heard from them.

Nothing. Dr Mosley is awesome!!!!

Hard to think of anything. Dr. Mosley is a 'super great' doctor. Explained things in 'layman's terms' to make it understandable to make decisions and/or comment. I find her intelligent, professional and still a 'down to earth' person. Top stars from me.

No problems, the visit couldn't have gone better.

no suggestions. very pleasant and informative experience.

My experience was good in every way.

I can't think of anything specific, staff was very efficient in performing duties. Driving up from Trinidad and back same day, just wish the checkup process could have lasted a bit longer although all my questions were answered. Hope the med prescribed for me solves my minor problem.

The doctor was, not did not have a very good manner towards the patient.

Shorter wait time. My appt. was at 11:30 and I wasn't seen until 12:15

Nothing the staff and the doctor was great

Nothing. Dr. Mosley answered all my questions.

They were very nice and polite. Very Thorough and took time to listen to me. Then explained the process, Recommended what they thought how to move forward. Thanks for a great experience. ??

I was having breathing problems, but the doctor would not allow me to take off the mask. I don't believe in wearing the masks, and I don't think it should be mandatory!!

I'm so pleased with this Dr. and staff. I highly recommend them to family and friends. One of my friends has already gone to see them and she is very pleased with them. Thank you.

I forgot to mention my flow, how many pads I use a day, this is now. It's very uncomfortable. I don't think I mentioned that.

Everyone from desk clerk, to nurse, to doctor was very very nice

Approach patient with respect. Slow down and listen to patient. Gain some empathy.

Everyone was very helpful and profesional. A very good visit.

I have no complaints or suggestions, I always have wonderful care when I go to this urology clinic. The staff and Dr Mosley are just the best!! Very caring and concerned with getting me the best care possible, I can't say enough good things about them.

Nothing, the staff and the Doctor are all great. I have already referred family and friends to Dr. Mosley

Yes, I rated Dr. Mosley a 10, because that I feel she's very-extremely knowledgeable, she's very friendly. I don't feel, I didn't feel that she was rushing me. And another really important thing is, when I talked to her it was it was obvious that she has read my chart and was was and had informed herself what I was taking and why I was taking it in terms of my medication. And she's just she's easy to talk to and I would very definitely refer any of my friends or family to her because she's extremely competent and a very very wonderful person. Thank you.

I feel safe and very well cared for. I appreciate everybody in that urology office. They have concern for me and that I receive the very best care.

No complaints. My visit was very good.

None! Excellent staff and customer service!

The doctor covered everything completely.

She did very well and answered my questions

Every thing was exellent! Outstanding Doctor and office!

Nothing. Dr. Mosley is the best!

Nothing everything was great as always friendly caring always

Everyone did their best to help me quickly & efficiently Can't think of anything they could have improved on.

This staff is great

Can't think of anything.

There is nothing that I would recommend for improvement. The staff was fantastic. Thank you!

Cant think of a thing that needs changing... all staff and the Doctor were on point with the covid precautions. i appreciate this office.

Not at all your fault, but there was no medical history related to UTI is available to base our conversation on. That data was definitely sent to Parkview, somewhere... They wouldn't allow me to make the appointment without having those faxed from my provider. Other than that, everything was great!

hard to understand with masks on will be so glad when we don't have to wear them

Have the Dr to actually listen to her patients. If we become unhappy with a situation that had occurred in her office and she just blew us off. This is unacceptable. Us patients are the ones who makes the money for her.

I enjoyed every, I appreciated everything that Dr. Mosley told me. I just wish that my MRI would have been sooner than February 1st. Other than that I was very pleased with everything. She said she made a lot of sense and she made me feel so much better about what I was going through. She made me understand what I was going to why I was going through it and all the medication that did nothing for me. Thanks again for everything. Thanks. Bye.

You were able to get an authorization from the VA. with my old doc authorization at expired and you were able to get that new authorization within a half hour. Thank you.

The timing was good and the answers to my questions was quite acceptable and understandable. Dr. Mosley would make a good geriatric person. We, seniors, need more of that kind of response.

No smiles, the doctor was very business like and obviously knows her stuff. I could have used some warmth

Would be nice to have a curtain in room where procedures are completed. Staff were in and out at times while I was exposed and undressed on table and only covered by drape. Not very pleasant. They apologized and said they've put in request for curtain but it hasn't happened yet. This needs to be addressed ASAP! For patient comfort and satisfaction!!

They made me feel safe and I really like them there the greatest.

Everyone in this office is great and so is my doctor. Thanks

It was great.

Nothing. Everything was great!

I think it was a superior job. I can't think of anything that could have been done better.

I'm a new patient and I Dr. Mosley and that staff were friendly and helpful

I think the wait time is what got me not so much they didn't get me back. It didn't take long to get me back to the room, but it did take quite a while for the doctor to go in to see me. I think the wait time hopefully which should be less.

Nothing I can think of with the urologist. However, providing the paperwork by e-mail before I showed up was requested, but denied. I suggest coming up to the 21st Century. Providing paperwork by e-mail-where such is possible-would (1) expedite in-processing and (2) make it easier for care-givers to read. My handwriting is atrocious. If careers were decided on handwriting skills, I'd be a world-famous brain surgeon. With a PDF document sent to me that I could fill out and hand-carry to the appointment, things would be better for all parties concerned. Doctors offices in C'Springs allow for this approach to coming to their office. Why does Pueblo lag behind in ease of operation?

There is no room for improvement. I actually enjoyed myself.

Exceptional quality customer service from the front door through the exam and release. Top notch professional staff. Thank you

This was my third visit...Very professional and easy to discuss medical issues with both nurse and Doctor. Have been very pleased with my visits. Really have no suggestions for improvement.

No improvement necessary.

Very good, intelligent, down to earth medical professionals. They really care and try to make your experience as positive as possible.

The care provider told me all kinds of things about my catheter and and gave me some antibiotics and she's a very nice caretaker.

I believe you could improve your services by getting patients in sooner and not having them wait so long for appointments. I understand you're very busy. But when somebody is suffering in pain, I would be great if you could get us in sooner. Also, I have Lab work or actually urine test done at my other doctor's office, which were sent to Dr. Mosley's office already and and the same test were repeated at doctor once I got to Dr. Mosley the office again, and I wasn't sure why the different tests were required of me from my previous doctor's office when only one is necessary. So I just didn't understand that and I don't know why the test was repeated Once I arrived at Dr. Mosley's office when she already had the results from that same urine test

Dr Mosley is professional and caring.

Dr.Mosley and staff are great

There is nothing about my visit that would need improvements. I moved to pueblo a little over two years ago, and this doctor and her staff are the first positive medical experience I have had since moving here!! I appreciated their competence and compassion more than any words could express.

Advised that I was seeing a new provider. Dr konkle was leaving.

Communication between all health providers in Colorado is needed. If this had been pr0vided the Doctor many of our questions would have been unnecessary.

Dr.Mosley made an uncomfortable situation quite relaxed. Good doctor, great staff.

Dr. Mosley is very interested in anything. I had to say she an amazing person great personality does not make light of anything that you asked her. She is very serious that is a very informative and very wonderful way the staff is it it's just a great to Great brunch to be long 2 and I hope to be long there for as long as I'm going to be meeting them and I'm hoping that's many years. I write them a plus plus.

Seemed to be a little confusion when I got there re what was supposed to take place. I thought ì was just a consult but actually it was to perform a procedure. Could have been just a bit more coordinated

No current suggestions. Thank you

Everyone in the office is wonderful and professional. I feel like I received great care!

Everything that I can tell you was, was absolutely great. Her staff was excellent. She's excellent, one of the best physicians I think I've ever had and I'm 74 years old and I've already recommend her to several people that if they should ever need a urologist she's probably the best that I've encountered and I even have made suggestions to the VA that for the new patients coming in that needs urology that she would be the one I would I would make arrangements to send them to. So, I don't know if anything else that could be done being any better, and I'm very very pleased with the care. Thank you.

I think my first time experienced visit it's great. I wish I could have asked few more question

Not a thing, it is always a pleasure to be in this office. They are all professional but a pleasure to be with.

I really don't have a critique or suggestion. It was a first visit, and hopefully set the table for the next followup.

Oh, yeah, I could have been better informed about the date of my appointment. The message that was left was cut off not including my date for my appointment and time.

I cannot think of anything they did a great job. However I have to schedule a procedure and Dr. Mosley told me that they're not testing for Covid in the building across the street that's just one day surgeriesAnd that's not her fault but it is concerning

Well, I don't really see where there'd be any need for improvement. I do really appreciate them calling me and remind me to go get my blood before my appointment and everything else is just, I couldn't be happier with the doctor or the office, the office visit. Everything was just great and I appreciate the professionalism in which they treated me. Thank you.

Good experience

Everything about this visit was great. I was not looking forward to it because it's a new medical issue for me, but Cynthia and Dr Mosley were both the most kind, caring, and understanding medical professionals yet with a very personal attention to my worries and concerns.

very satisfied

Alwaysvtreated respectfully and cordial.

Know my name at all times

Overall great experience. Don't have any recommendations.

All staff is professional & friendly. Office was spotless.

My experience could not have been better. Dr Mosley is fabulous!

Always most professional. They treated me like a human being. They can't be any better. They were totally helpful. They're wonderful. I can't say any more about them. They're wonderful. Good people.

A very well run clinic - efficient and considerate of patients.

The front desk clerk was late and initially unfriendly. Was also unimpressed that she was watching videos on her phone while I checked out! Everything else was first class, but this seemed unprofessional.

This was my first time there.....I am very please and impressed with everything and everyone in this office.

All went fast and well

Read my file so that she knows that she had ordered some blood test the month before and she ordered kidney and liver function tests and she didn't discuss that with me at all. When I called back to get the results of that she said she doesn't do liver function tests and she would send those results to my regular doctor and have her go over them with me. Then why did she ordered a liver function tests? I was really confused and she said that in the past I was at a level 3 on my kidney function test and now she said I was normal, so I was really confused. So maybe look over my file so she knows where I'm at. That's it.

Nothing. The visit was one of the most courteous and easy going visits I have had in a long while. Dr. Mosley made the visit as she is caring and very knowledgeable. Her office staff were top notch and kind. Thank you all.

Happy with the service.