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To protect patients and health care workers, Parkview is moving to a NO VISITOR Policy.  Please click the button below for the latest updates to our visitor policy. 

Visitor Policy


Internet Services


Need Wi-Fi help?

Please call our HELP desk at 719.584.4357 if you are encountering difficulties connecting.

Parkview Medical Center offers free wireless internet access for patients, guests and visitors. Wireless access allows you to use your own wireless-equipped device to surf the web, check e-mail and chat with friends and family. You can get work done, or connect with loved ones while at Parkview. To access the wireless network, you will need a wireless mobile device such as a laptop computer, tablet computer, or Smartphone, equipped with an internet browser, and wireless capabilities. Our Information Technology department is happy to offer connectivity assistance.


Most patient rooms at Parkview are equipped with phones. Local calls may be placed by dialing “9” and then the local number. Long-distance calls are placed through the hospital operator and must be “collect,” or billed to a patient’s home phone or credit card. Because cell phones may affect electrical medical equipment, please ask your nurse before using one.

Mail, Flowers and Newspaper Delivery

Mail, packages, flowers and newspapers will be delivered to you by one of our hospital volunteers. Nurses or volunteers can help with outgoing mail. To receive personal mail during your stay, the address is: Patient Name & Room Number, Parkview Medical Center, 400 W. 16th Street, Pueblo, CO, 81003.

Mail received after your discharge will be forwarded to your home address. Flowers delivered after your discharge will not be accepted.

Waiting Areas

There are waiting areas available throughout the hospital for visitors. The surgical waiting room is staffed with a customer liaison Monday-Friday from 5:30 am - 4:00 pm to help keep family and friends informed about patient progress.

Hand Hygiene

Hand-washing is an important part of keeping healthy. It is strongly encouraged that all visitors continuously wash hands or use the hand-washing foam located throughout the hospital during visits.

For Patients with Special Needs

Parkview Medical Center offers the following services for patients with special needs:

  • Closed-captioned television
  • Telephones equipped with volume amplifiers
  • TDD – Telecommunication Device for the Deaf
  • TTY – Text Telephone

Patients requiring any of the services listed above may speak with the nurse. For a special request not listed, please consult a nurse and every effort will be made to assist you.

Interpreter Services

For non-English speaking patients, hospital staff can assist you in obtaining interpreter services. The hospital can also help assist with sign language.

Smoke-Free Environment

No Smoking

Smoke Free Campus

We provide a smoke-free environment for patients, employees, physicians and visitors. 

Per Pueblo City Ordinance 7938, smoking is prohibited on public rights-of-way surrounding hospitals.

Smoking is not permitted in any building, or on any properties owned or leased by Parkview Medical Center, including Parkview Medical Center main campus, all annex buildings, the Medical Office Building, Greenwood Office Building, Blonde Office Building, Foundation Guest House, Employment Office, ParkWest Medical Complex, Chemical Dependency Unit, Health Plaza North, Pueblo West Emergency Department, parking garage, all parking lots, any lawns or tree lawns, or on any properties that Parkview may acquire in the future.

Per Pueblo City Ordinance 7938, smoking is prohibited on public rights-of-way surrounding hospitals and hospital-owned and leased properties. This means that smoking is not allowed on sidewalks or in alleys surrounding Parkview-owned or leased properties. Violation of this ordinance is a Class 2 municipal offense.

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400 West 16th Street, Pueblo, CO 81003